Frequently Asked Questions!
How is COVID-19 affecting park reservations?
Our top priority is to help keep our community healthy.
Barton Park's West Loop, Metzler Park and Feyrer Park campgrounds are open June 22 through Sept 15, 2020. The East Loop in Barton Park is open June 22 through Oct 15, 2020.
Picnic area/shelter area are closed for the remainder of the 2020.
Reservations for May 1 through June 21, 2020 have been cancelled to help reduce the spread of COVID-19.
Restrooms and showers are open with the campgrounds and cleaning protocols have been modified to COVID guidelines.
Please contact the Parks Admin Office at 503-742-4414 or parksinfo@clackamas.us Updated information will be available on www.clackamas.us/parks
How do I Cancel or Change a Reservation?
Cancellations or changes to a reservation must be done through the Parks Administrative Office. A cancellation/change fee of $8 is added for each site that is cancelled/changed.
Camping Cancellation Policy
If cancellation is made four (4) or more days in advance of the first arrival date, a refund will be issued less the reservation fee and an $8 cancellation fee.
If cancellation is made within three (3) days of the first arrival date, a possible refund is issued less the reservation fee, an $8 cancellation fee and the first night's camping fee.
Picnic Area Cancellation Policy
If cancellation is made fifteen (15) or more days in advance of the reserved use date, a refund will be issued less the reservation fee and an $8 cancellation fee.
If cancellation is made within fourteen (14) days of the reserved use date, no refunds will be issued.
Parks Admin Office (503) 742-4414 / parksinfo@clackamas.us / Monday - Thursday 7:00am - 6:00pm
Is alcohol allowed in Clackamas County Parks?
- Reserved Campsites: Alcohol is allowed, no prior notification required.
- Reserved Picnic Areas: Alcohol is allowed, but prior notification is required. Please contact the Parks Admin Office at least a week before arrival.
- Unreserved picnic areas and general day use areas: Alcohol is prohibited.
Parks Admin Office (503) 742-4414 / parksinfo@clackamas.us / Monday - Thursday 7:00am - 6:00pm
Where can I purchase an Annual Parking Pass?
Annual Passes come in 2 varieties: one for Vehicles and one for Vehicles towing watercraft registered with the Oregon State Marine Baord.
- Annual Passes can be purchased online. Click on the Parking Passes tab above, in the gray band, and follow the instructions. This will notify staff in the Admin office and they will mail a pass to you.
- Passes are available year round at the Parks Administrative Office in Oregon City (150 Beavercreek Rd, 4th floor). You can visit in person, or call and order a pass over the phone and it will be mailed to you.
- Passes are also available during the summer months in Barton, Eagle Fern, Feyrer and Metzler Parks (May thru Sept).
Parks Admin Office (503) 742-4414 / parksinfo@clackamas.us / Monday - Thursday 7:00am - 6:00pm
What activities require an Activity Permit?
Clackamas County Parks utilizes a permit system for items not generally allowed in day use areas of the parks. To enjoy activities such as amplified sound systems, air bouncers, and caterers, a written approval by the Parks Manager is required. To have your request considered, please follow these steps.
At least 3 weeks before your event, contact the Parks Administration Office to request a permit. The Office will begin the permit process and get manager’s approval for the permit(s) requested. The fee is $20 for each requested item. A copy of your approved permit will be emailed to you.
If you are procuring your activity through a third party vendor, such as renting equipment or hiring a caterer, insurance and an indemnification letter are required.
- A certificate of liability insurance from your insurance provider naming Clackamas County as additionally insured. The minimum amount must be $1,000,000 per single occurrence, and $2,000,000 annual aggregate covering the date of the reservation(s).
- A signed indemnification letter (provided by Clackamas County Parks) holding Clackamas County harmless from all claims and actions as specified.
Alcohol and Glass Beverage Containers: If you, or your group, wish to serve alcohol and/or use glass beverage containers in your reserved picnic area, there is no “paper permit” involved. Simply let us know if you plan on having these items and we will note your account. The area must pass a ranger’s inspection (clean, no-damage or broken glass) for the security deposit to be returned to you. No notification needed for reserved campsites. No alcohol allowed in unreserved or general day use areas.
Parks Admin Office (503) 742-4414 / parksinfo@clackamas.us / Monday - Thursday 7:00am - 6:00pm
How can I get the Disabled Veteran discount?
The Disabled Veteran discount applies to a Service Connected Disabled Veterans. We highly encourage you to get a Disabled Veteran Special Access Pass issued by the Oregon State Parks. Clackamas County Parks will honor the Oregon State Park Disabled Veteran Special Access Pass; we do not have a pass of our own. For more information and an application: https://oregonstateparks.org/?do=v.page&id=19
Once you recieve your pass, contact the Parks Admin Office and we will update your account. Future camping reservations will reflect the discount, whether it's with parks staff or online.
You will receive up to 10 free nights of camping per month in Barton, Feyrer or Metzler Parks. There is a maximum stay of 28 nights in the camping season.
With the Oregon State Park Disabled Veteran Special Access Pass, you can receive free daily parking in Clackamas County Parks all year.
Parks Admin Office (503) 742-4414 / parksinfo@clackamas.us / Monday - Thursday 7:00am - 6:00pm
Are RV Dump Stations open to the public?
Three parks with campgrounds, Barton, Feyrer and Metzler Parks, have dump stations. They are available to the public during our camping season, through September 15, 2020. There is a $15 dump fee if you are not camping at the park. The campgrounds and dump stations are closed Sep 16, 2020 through April 30, 2021
Parks Admin Office (503) 742-4414 / parksinfo@clackamas.us / Monday - Thursday 7:00am - 6:00pm
Do you have a Lost & Found?
Lost & Found boxes are in the individual parks. You can call the park directly to give details of your lost item.
Barton/Carver 503-637-3015
Eagle Fern 503-637-3050
Feyrer 503-829-6621
Metzler 503-630-4743
Parks Admin Office (503) 742-4414 / parksinfo@clackamas.us / Monday - Thursday 7:00am - 6:00pm
I received a parking citation. What do I do?
Once a parking citation is issued in a county park, it is turned over to the Sheriff Department. Follow the instructions on the back of the citation. You can accept the citation and pay the fee. If you want to dispute the citation, you will have to pay the fee and request a hearing. If the hearing is decided in your favor, your fee will be refunded. For more information, call the Sheriff Records Office at 503-785-5200.
Parks Admin Office (503) 742-4414 / parksinfo@clackamas.us / Monday - Thursday 7:00am - 6:00pm
What does "Awaiting Payment" mean?
Awaiting Payment means that, for some reason, the payment did not go through. It could have been a typo in the credentials entered. The 15 or 16 digit credit number should not have spaces; expiration date should be four numbers only, 2-digits for each the month & year, no dashes or slashes; and the CVV/CVC, the Credit Verification Value/Code, is the 3 or 4 digit number at the end of the signature line. Or it could mean that the card is invalid or expired.
You can go back to your shopping cart and try your payment again. Sites in your shopping cart are held for 10 minutes, after which the site is dropped and will have to be reserved again.
Parks Admin Office (503) 742-4414 / parksinfo@clackamas.us / Monday - Thursday 7:00am - 6:00pm
